They're getting some stick just lately - the general feeling is that they've grown too big, too fast. The main complaint has been about snotty service from the cabin crew. But Emirates take these things quite seriously and apparently some very senior heads have rolled and they're trying to get back to their old excellent standard. On the planes that have it installed (which |I think now includes all the out of London flights) the new entertainment system is fantastic with 500 channels!!!!
generally it's fair to say that they're still pretty good all round. Check out
www.airlinequality.com for passenger comments.