Beware
I was to come to LOS 2 weeks ago, but came down with a serious case of the flu, and could not travel. It had me laid up for over two weeks, with a couple of nights in the hospital. I booked my ticket through an agent, and she got me refund. Had I booked the same ticket over the internet (through the airlines site), it would have cost me $200 more, and there would have been NO refund. So buyer beware, read the fine print.
I will still book my local flights over the net, but a $1000+ hit is hard to take.
