[senor123]

My last departure from Phuket (last month) was the most chaotic I have ever seen.
Many many people, no air-con, inefficient departure officials.
All flights were delayed.
Then someone organised extra officers. These new guys were so good at what they did. Got the lines moving, didn't spend time talking to their mates at the next desk, understood the computer system.
In a way it was good to see the problem because when I came in March 2005 there were so few tourists the the immigration officer filled in my departure card for me and thanked me for coming.
If you make your living from tourism it behoves you to be efficient at moving the people in and out of you country.
For me I don't care because I will come to Thailand no matter what the problems but I overheard many tourist complaining about process and vowing they would go somewhere else next time.
Steve