[stevem]

Just some feedback that I have been told about the first flight Sydney to Phuket. Seeing as everything is based on every passenger buying each and every onboard service they want, well delivering each of these purchased services is taking a bloody long time.

One thing is they are collecting a card (credit/medicare) of each passenger that has purchased the entertainment option. This is to ensure that you actually hand back the video player. I would have a problem with this.

Each service was taking a long time, as people that didnt pre-purchase were then purchasing onboard, which really slowed the whole process down.

After take off, it took an hour for each section of the aircraft to hand out the video players. Then it was another hour to hand out the blankets, then another hour to hand out the meals, and another hour for the drinks.

So the second meal service was delivered very late in the flight. Have heard, but been unable to confirm, but on the first Melbourne/Bangkok flight the second meal service didnt even get done, due to lack of time.

Sorry, but I will continue to fly Singapore Airlines, even if the fare is higher.