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I used NOK air last week and had no problem at all with booking and paying by credit card (USA card). At the airport when I left Phuket however, they had a 1.5 hour delay as they changed planes due to some undefined problem in Bangkok. Impressively I thought, they refunded the extra 535 baht I had paid for NOK plus as there were no NOK plus seats on the aircraft - some may say that is normal, but hey, TIT...
Actually, if you try to book online, many times the NOK plus is full, but it must actually be that there isn't a "business class" on that aircraft. That had me stumped for a while, I must admit, how NOK plus could always be sold out! But in my opinion, it is definitely worth the extra money, much more comfortable, if and when available!
Cheers, Ro-baht
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