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Originally Posted by dizbuster
Are you referring to the incident that is being discussed, i.e. you will now avoid BA because of this or are you referring to an earlier problem you have had with them ?
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BA would have made some kind of compensatary offer to him - obviously it wasn't enough.  |
Was covered in the article.
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Trinder, chief executive of Capital Safety, which makes products for the building industry, holds a BA gold card and travels more than 200,000 miles a year with the airline...When contacted by BA about the complaint, Trinder says he was told he would not be compensated and should “get over” the incident.
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No compensation. No apology. This is why I will not fly BA again. Just more disrespect of him as a living individual and as a customer.