Quote:
Originally Posted by marc26
i would think if the airline reschedules, wouldnt that be something that you cant control and hence, be entitled for a refund from Expedia, then you may be able to rebook something else?
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Appparently my contract is with Qatar, Expedia are only the middle man, and my claim is with Qatar.
Despite telling me that its been "rescheduled" the customer services rep for Qatar was incorrect. It is a cancellation as the flight number has been changed. I have had small changes to the flight times before, which they call a change in itinery, but the flight number is the same.
This is definately a cancellation, and my beef is that we are not on a flight that leaves 1hr 10 later than the cancelled flight. Why am I on one that leaves 8hrs earlier.
That is what I will be asking Expedia tomorrow. They can ring Qatar, as I don't think I would be civil if I speak to them again.
What a way to treat someone with a Gold Priviledge Card!!