Quote:
Originally Posted by marc26
i would think if the airline reschedules, wouldnt that be something that you cant control and hence, be entitled for a refund from Expedia, then you may be able to rebook something else?
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Qatar Airlines screwed Roger over, plain and simple.
When they rescheduled the later flight they bumped him to the earlier flight for no reason at all other than the fact that the later flight was oversold and they just arbritarily moved Roger's whole family to the earlier flight as they still have lots of available seats on it. Not the booking agents fault at all. Some Airlines do this all the time, Qatar obviously being one of those that do. In the US they don't bump you but instead offer up vouchers for future travel with big discounts when a flight is oversold.
I have looked at bothe BKK to Doha flights and the later flight is almost sold out while the earlier flight is wide open.
Really too bad when an airline does stuff like this without getting in touch with the customer.
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