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Originally Posted by Allybabba22
In fairness Diz... If they cant be bothered to reply to emails being sent to them..
Then why bother sending another one back?
Its not like this is an isolated incident, There are many people who have had the exact same problem with that hotel for a good while, I remember Keld I think it was had to personally go into them and book or confirm Dawseys booking before as they never replied back, Which is not a great way to run a buisness... Maybe if more people done this they would maybe at least reply to emails in future... Its a shame really as from what I have heard about KN its not a bad place to stay...
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I think it's a great place to stay and take on board what people say. I have spoken to Nid several times and she insists that emails are sent out even though I too have not recieved some that she says she has sent. Having not stayed there yet Ally, you have a different perspective - this doesn't mean it's wrong, but once you (meant generally) have stayed there, you will get a much better idea of why this is an issue. Hard to explain clearly and I hope Dawsey will understand what I mean once he's been there and experienced the hospitality and ambience of the place.
One thing I will say, is that I have emailed Nid a couple of times before asking for a reservation and not had a reply. I just turned up knowing that if there was no room available, I could wander down to C&N, Expat, Summer Breeze etc and get a room elsewhere because it wasn't high season. Both times the room was booked for me at KN and I was told a mail had been sent, even though I didn't get one. I just take it as read now that if I don't get a mail back, then I'm booked in. I suppose that this is OK for me, as I have been there several times and also being single, I can find another room fairly easily.
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Originally Posted by HOOF HEARTED
...Perhaps when you go you should have a quiet word in their shell like??...
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Was the room booked in the name of Mr.Hoof ??
55555
All I can do is tell Nid again about what is happening, but we all have our own experiences of how Thais go about dealing with things in a very different way to what we've come to expect
