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As for Aeroflot, my experiences go back some 3-4 years. Lousy food, broken chairs and grumbling cabin staff. I flew with them using old Tupolev 154 and also Boeing 737.
Well, I also feel that KLM is going down. At least on the European routes. Although we got an € 8.00 voucher for a drink, there was not any sign of extra attention from the cabin crew. Just a little cardbox box with some crackers and a small salad. That's all. Not even some decent food to compensate for the delay. I do realize that it may be a bit hard to organize, but noting! Result: many grumbling passengers.
I do not know, if it is better on their flights to Asia. For example, do they have induvidual monitors for entertainment and how if the food?
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Operation SnowGirl will continue with Episode 2
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