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Mars - tough luck mate. Some suggestions but you probably have already thought of them :
Take your complaint thru the frequent flyer club as they may be more amenable
If you really want the extra week then consider offering to swap your Bus Class seat for an economy seat (for no extra cost). Outbound only of course.
Can you get a refund for the ticket at all ? Then if you got most of your £1340 back you could buy economy for same or less on many other airlines.
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