Quote:
Originally Posted by Nicke
Maybe they had problems with latestays (online reservation) and thus punish all their customers? Also latestays is used to get rid of the last few rooms they may have available, but why would a hotel treat them badly? A rented out room is still better than an empty room.
In most cases, bookings online get the same room and service as everyone else, maybe this hotel just used latestays to get rid of the "bad" rooms no one want.
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in any case i asked on checkout, if 120 room for one night are better than one lost guest of many years, who booked 3*10 nights. I think it is no good strategy to provoke bad reviews at the beginning of the season.