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Originally Posted by stevem
Believe it or not this is a big problem on the net, with online transactions. When a not so savvy net user, hits the confirm button and there appears to be a delay in fetching the next screen, they do in fact hit the confirm again.
This only triggers the script attached to the button again, and in this case it is a credit card billing procedure.
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Yes, actually this is the first thing that Thai Airways tried to tell me. But that was quickly shot down when I informed them that I was purchasing paper tickets over the telephone and merely created the initial request from the internet. I'm not sure what the error was, they would not say, but they did admit fault in this.