[LivinLOS]

A pretty fair assesment...

Try to get the name of any telephone operator that promises you a technician visit etc.. They wont do it cause you can call out thier failure if the other person doesnt turn up..

I have also had the run and hide often enough that its funny (if your not steeming mad by then).. Happy to help service, you ask a question that they dont know the answer to, loss of face to admit that (or even ask for help from coworkers) so result is mumble something you cant hear and walk off and hide until your gone... You can empty a service department this way if you have a nice complex question..

Ask directions upcountry and people will just make them up... to admit that they dont know the way makes them look like a country bumpkin and you are driving a car.. so result is even if you dont know the way make up something driver drives away.. Face saved all round..

Takes a bit of getting used to..