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I have booked my flights with Air Asia a lot of times and never had any problem.
I also used to pay for lot of other things on internet. I had problem once with an webhosting provider who continued to withdraw money after cancellation (of their poor and worthless service, still a giant in that field) and once with Yahoo Directory, they charged despite my cancellation one year later.
If problem, just contact your bank and they will do a chargeback. But always talk to the companies first and ask them to refund.
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