Ba.
I flew with them many years ago from Perth WA. to London.
Staff were ignorant, lazy, etc. Press the buzzer for a drink etc. and they just completely ignore you. You would have thought they were doing you a favour letting you fly with them. I swore then I would never use them again and I have kept to that.
Only positive is like someone else pointed out, you don't get long delays.
The same applies to Quantas who I flew with twice.
I use Thai every time if I can get a reasonable deal. I must have used them for 20 plus trips and can honestly say, I've never yet had lost luggage, a delay of more than 30 minutes and the staff are the best bar none.
Only problem I've found with them is the shitty food. It hasn't varied for years. I no longer eat it. I take my own.
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