I stayed there a couple of years ago. It's an ok mid-range hotel right in the heart of Patong, so guest-friendliness should be a given.
The room I had was on the small side, but that never worries me overly.The coffee shop / restaurant at the front is very good, and the location is great.
The real down side is the noise from Taipan. It's pretty much next door and I didn't get a wink of sleep before the place shut, though really you should be in Taipan doing your pestering thing and drinking the sun up, not taking an early bath
