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#1
22-09-2007, 18:28
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Suggestions to hotel operators
I though it could be a good thread for us to offer hotel/guesthouse owners our recommendations/experiences.
I have a few in mind based on what I hear from BMs...
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#3
22-09-2007, 19:18
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a very good idea Nicke - some owners could learn a great deal from your forum - plus if they were really clever they could 'sponsor' one or more areas.
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to err is human........but to shift the blame to someone else shows management potential
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#4
22-09-2007, 19:20
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[quote=Nicke;385449]I though it could be a good thread for us to offer hotel/guesthouse owners our recommendations/experiences.
I have a few in mind based on what I hear from BMs... [*]Why not provide a DVD player in each room? You can get for around ~1000 baht these days, and give you more happy customers Good idea then we could watch some of those DVD's we buy on the street when We're laying around................
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Livin' 4 Vacation.....I is 
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#5
22-09-2007, 19:55
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Wondering how many hotel owners in Patong read this board ...
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#6
22-09-2007, 20:20
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I really like the DVD player idea. It's a small investment, but in the long run would pay itself. You decide to stay in one night, get your food and drink from the Mini-bar say total spending approximately 100 baht. Not a lot, but after that's been done 10 times your making profit.
Mr DK's suggestion is a very good idea. I usually bring my own large towel because hotel towels are too small generally.
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Life is like a box of chocolates..... you go to Thailand and get greedy 
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#7
22-09-2007, 20:41
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I'd like to see the removal of glass top coffee tables from the rooms.
After having a bender of a night thanks to Geir,Trent & Nicke, I now know what a piece of glass costs.  Luckily for me, Billpay is a good guy/owner & he didn't stick it up me, with the replacement cost.
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#9
22-09-2007, 21:05
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A discount for regular customers, complimentary condoms in the room and options to buy more from the reception. Book libraries where you can drop off your in flight book and browse a few others left by other guests, maybe same with Dvd's. Party's 3 mights a week to get to know your fellow hotel guests. Discount tours offered from reception with advice.Day trips round the island.
Creche's to look after expats naughtly one year old mini men, especially stopping them from smacking your keyboard when your typing stuff!!!
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If I havn't done it already, then i'm gunna do it today.
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#11
22-09-2007, 21:18
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Kleenex double quilted toilet paper, an elevator(OK not so easy to get one installed), perhaps even a hotel tuk tuk,which can drop you off anywhere within such a radius, for the cost of a tip to the driver.
Maybe some adult related channels.
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#13
22-09-2007, 22:26
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and you are lucky it did not get stuck up you also.
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variety is the spice of life. I'd rather have a bottle in front of me than a frontal lobotomy. Mav's a hasher, not a basher, Tell me it ain't so! Mav, he sits on ice, says it feels nice, enjoyed it so much, he did it twice.
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#14
22-09-2007, 22:57
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Excellent topic.
For me: Help finding "honest" transportation. Meter taxis if hotel is in BKK. Good airport p/u's at HKT. Agree - large digital safe boxes. Help finding affordable motorbike and car rentals with honest vendors. Hotel operators - take a personal interest in your guests. Welcome them. Ask them how things are going. Thank them for their buisness. CLEAR explanations of hotel prices and add-ons (such as 10+% fees and holiday charges) Fair deposit and cancellation terms that are clearly explained on web sites, emails, and/or paperwork.
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#16
23-09-2007, 00:28
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Unlike one hotel in Patong, inform guests on arrival or on booking if credit cards (visa/mastercard) are not acceptable to settle the final bill.
Can be a little embarrassing for both guest and hotel otherwise.
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I want to die peacefully in my sleep like my Granddad Not screaming in fear like his passengers
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#17
23-09-2007, 00:56
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The odd 'servicable' fire extinquisher dotted around the place would be a useful addition to some hotels. Checked one the other day (No names mentioned) last serviced and filled 1997.
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The idea is to die young.........as late as possible. 
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#18
23-09-2007, 01:53
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Suggest to Safari Beach to anchor the safety box. I could pick mine up and run off with it.
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i'm lost my mobile, lady boy take my mobile. i can't connect u
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#19
23-09-2007, 01:56
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Probably too much to ask for, but the hotels guest policy mentioned somewhere on their website. Saves everyone asking.
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I want to die peacefully in my sleep like my Granddad Not screaming in fear like his passengers
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#20
23-09-2007, 07:47
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Great thread and some nice suggestions.
Maybe the hotel can provide free transport from/to airport for regular guest.
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For every wound, a balm.For every sorrow, cheer.For every storm, a calm.For every thirst, a beer.
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#21
23-09-2007, 08:13
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Having a safety-deposit box in the room is probably my No.1 suggestion.
I'd also love for each room to have a very cheap digital clock on the bedside - just so I know what time it is when I roll over. (I always bring my own). Water pressure in some of the older guesthouses can always be a bit problematic. Never have a shower at 6pm is my experience! This one is a bit selfish, but I wish more hotels had the Australia Network on the in-house television channel menu. For places which have breakfast included in the price, an 11am cut-off would be nice.  All hotels should also be willing to negotiate a lower room rate if someone doesn't want to have breakfast as part of their package.
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#22
23-09-2007, 12:17
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We have it
Hi Nicke,
Our hotel is in Surin not Patong but we are wireless through out the hotel and Chiang mai too. And it's free. Of course safe boxes in the room. Happy hour with free snacks 2 for 1 drinks Free really nice beach chairs at our beach club on the beach (for our guests) No joiner fee's DVD players with a huge library of titles we also have books in our business center for our guests that are literate. Our front desk staff will store lap tops. You also get to eat some of the best food around. Buffet until 11am Two pools to swim Flat screen TV's Very cute housekeeping staff! 24 hour room service Easy rental for motorbikes. Cheers!
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"Start every day off with a smile and get it over with" W.C. Fields
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#23
23-09-2007, 13:09
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dawsey's question
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This reservation site has that info, but probably best to check w/the hotel also. For me the room must have a safety box if I am going to stay there any length of time. I like the wifi suggestion and prefer FREE! I stayed at a place last year expecting to use the wifi but it was something like 400 bt per day! Needless to say I gave it a pass and used an internet cafe. Last edited by Nicke : 23-09-2007 at 16:45. Reason: added info
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#24
23-09-2007, 13:49
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Quote:
Exactly why good management (that understands its customers) is essential..
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Men have only 2 emotional states, hungry and horny.. So ladies, if you see me without an erection, make me a sandwich.
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