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PHUKET: The police emergency phone number, 191, should be back in service as early as tomorrow, after inquiries were made by the Gazette as to why it had not been functioning for at least two weeks.

Phuket Provincial Police Deputy Commander Pol Col Kokiat Wongvorachart told the Gazette yesterday that the 191 line had not been working for about 15 days, and police were still waiting for it to be repaired.

This morning the Gazette contacted the chief of the Telephone Organization of Thailand (TOT), Phuket branch, Pairoj Somsri, explained the problem, and asked why it was taking so long to fix.

After checking with the police, K. Pairoj called back to say that the problem had been tracked down to an ISDN network terminal (NT) in the police station.

“There is no problem with the TOT system, or with the 191 network. However, the police installed an NT supplied by a third party, w hich malfunctioned. They sent it to be repaired and it has not come back yet.

“We will find a spare NT to replace the broken one while it is being fixed. We will do it tomorrow – it should not take long – and after that people will be able to call the police on the emergency line,” he said.

In the meantime, Col Kokiat said, anyone wishing to report an emergency may call Tel: 076-212129.

Brought to you by:
The Phuket Gazette
16:29 local time (GMT +7)