The expats hotel no place for expats

[timios]

The expats hotel patong beach,Please dont let the name fool u its no place for expats or anyone else for that matter.I had $2,000 australian stolen from my suitcase by the staff.I had a lady the night before and they conveniently blamed her before she left the next morning i made sure everething was intact.
The management wouldnt believe me and did nothing about it,When i trying to leave i asked for a refund i was treated like i was the criminal the piece of shit management had the audacity to think i was trying to scam them over a couple of lousy nights free rent not the case at all.(i wasnt even insured for such an incident of that nature)
On trying to pack up and leave i was assaulted by a staff member called a c**t abused repeatadly all because i refused to to sign some forms.It was a very bad experience i was physically ill for a few days i lost a few days of my holiday because of that hotel and there asshole management and there thieving staff.
Allthough i had a very bad experience and a bad start to my holiday i did my best to put it behind me and moved on and went about enjoying the rest of my holiday which i did.
Thailand and its people is are a very beautiful warm and friendly place to go i highly reccomend going there to anyone i will defently go back again and again.
Believe me what happened to me at the expats hotel is the absolute truth i will be spreadind the word far and wide to make sure it doesnt happen to another poor sap like myself.
PS I sincerly thank anyone who took there time to read this review
Yours truly Tim Lanyon.

[r3aps]

i was planning on staying there in september.anyone else stayed there and had good or bad things to say about it???
steve

[timios]

Honestly r3aps this is an honest experience

[dogblower]

I find the whole story very hard to swallow. It would be interesting to hear the other side.

BTW, what happened to the other post on this subject? I notice the whole thread has been removed from here and from ThaiVisa. Anyone know why?

[timios]

To dogblower the story is the absolute tryth there side was it was a lady i had the night before but i made sure nothing was missing when she left in the morning there side is it was the lady friend the other post a friend of mine posted it and someone from there side took it down im not an vindictive person no reason at all to lie about something as serious as this

[thaisabai]

[QUOTE=dogblower;474750]I find the whole story very hard to swallow. It would be interesting to hear the other side.

DB , what part is hard to swallow , Timios said he had a bar girl the nite before & checked everything before she left, somebody took it ? & if staff treat customers with abuse & language like that , & management wont help , theres no way i'll ever stay at the "expat" with my upcomong trip next month i'll be looking for other decent safer places, any recommendations , close to nitelife less than 1800B a nite

Thanks

[The Loop]

Originally Posted by dogblower

It would be interesting to hear the other side.

Yep,there is always two sides to every story.

But unfortunately on places like this the other party can be denied a chance to give it.

[timios]

[QUOTE=thaisabai;474761]

Originally Posted by dogblower

I find the whole story very hard to swallow. It would be interesting to hear the other side.

DB , what part is hard to swallow , Timios said he had a bar girl the nite before & checked everything before she left, somebody took it ? & if staff treat customers with abuse & language like that , & management wont help , theres no way i'll ever stay at the "expat" with my upcomong trip next month i'll be looking for other decent safer places, any recommendations , close to nitelife less than 1800B a nite

Thanks

Thanks thaisabai everything i posted is 100 percent correct i appreciate ur support.I was shattered for days after that experience still shattered.

[timios]

thanks for the support i was and still shattered bybthe experience i ended up staying at the sea sun sand very nice hotel

[dizbuster]

Originally Posted by timios

The expats hotel patong beach,Please dont let the name fool u its no place for expats or anyone else for that matter.I had $2,000 australian stolen from my suitcase...

You are a fool.

I have stayed at the Expat hotel and there are security deposit boxes provided for customer use at reception. this service is free and I'm 99% sure that if you even bothered to read the terms and conditions of your agreement, that you would find a warning in there telling you not to leave anything valuable in your room.

I have no sympathy for you and your loss, you had the resources in place to stop it from happening, but instead, you come on to this forum with wild accusations (i.e. no proof) stating that the staff were to blame.

[LivinLOS]

Originally Posted by timios

thanks for the support i was and still shattered bybthe experience i ended up staying at the sea sun sand very nice hotel

Thats comedy gold as thats exactly the hotel that was accused of ripping of a whole bunch or tourists only a few months ago !!

[Dodger]

Wasn't a whole bunch of tourists Lil it was this bloke, think his mate posted it last time. From memory the hotel also posted the other side of the story.

A few things spring to mind here immediately, why did he leave 2,000 dollars in his room and not put them in the nightsafe?

He came back to his room drunk and with a bg but had the ability to check his money was in his suitcase prior to her leaving the room?

He once again checked his money was in his suitcase before leaving the room himself and on his return it was missing, so therefore it was a member of the Hotel's staff?

He then continually keeps posting his version of events on PI and other forums???

Going to go find the other thread if I can. I do not dispute this guy lost or had stolen 2k dollars from his room but unsure about his true motives for keep on posting his version of events. Because I remember from the Hotels responses last time, they mentioned he came back very drunk, he was abusive to members of the hotel staff anf upon leaving he threatened them with publishing his version of events as often as possible on the internet.

Timios, if you have any proof of these events please publish these facts, if not I will delete this thread, as it would then fall into unfounded slander and not sure I agree with that.

[IJ]

[QUOTE=thaisabai;474761]

Originally Posted by dogblower

I find the whole story very hard to swallow. It would be interesting to hear the other side.

DB , what part is hard to swallow , Timios said he had a bar girl the nite before & checked everything before she left, somebody took it ? & if staff treat customers with abuse & language like that , & management wont help , theres no way i'll ever stay at the "expat" with my upcomong trip next month i'll be looking for other decent safer places, any recommendations , close to nitelife less than 1800B a nite

Thanks

C AND N HOTEL......1K.......

[JayBee]

IMHO, the Expat is not the place it used to be. I used to love to stay there, because I love the pool, the restaurant is quite convenient w/ decent food, and the location is fairly good. But there is plenty wrong with the place. The rooms are small, TVs tiny w/ no remote(unless they have bought new ones this year), very few cable channels, most of them Thai,, and no movie channels, the WIFI is pay-as-you-go at an outrageous rate, and the owner is very rude and dismissive in his attitude, as if he couldn't care less whether you stayed at his hotel. He has an "I don't need your f*cking business" attitude.

At one time, this was a wonderful place to stay and I used to recommend it highly to one and all(with some qualifications re room quality and TV). In the year of the tsunami, I stayed there for 4 months, and loved it. The staff was great, and they seemed quite happy to have my business. The last time I was there, which was 14 months ago, it just wasn't the same place. At one point, they actually rented my room to someone else, who showed up, and then they asked me why I hadn't left yet, although I still had the place reserved for another two weeks.It got sorted out, but what a headache. Even the guard, who I knew for years, seemed to be copping an attitude, but maybe he was under pressure from management. I didn't make it to Patong this year, and one of the reasons was that I would have to find a new hotel to stay at, since I will never go back to the Expat.

I find Tim's story quite plausible. How many cases do you know which involve BGs, who work in Patong bars(not FLs), ripping off guys in their hotel rooms for large sums of money? Unless he is just out and out making up a story, then there is no other plausible explanation. Sure, he was stupid to leave a large sum in his suitcase(apparently unlocked?), but sometimes people do stupid things, and that doesn't mean it is OK for someone else to rip them off.

[timios]

Originally Posted by Dodger

Wasn't a whole bunch of tourists Lil it was this bloke, think his mate posted it last time. From memory the hotel also posted the other side of the story.

A few things spring to mind here immediately, why did he leave 2,000 dollars in his room and not put them in the nightsafe?

He came back to his room drunk and with a bg but had the ability to check his money was in his suitcase prior to her leaving the room?

He once again checked his money was in his suitcase before leaving the room himself and on his return it was missing, so therefore it was a member of the Hotel's staff?

He then continually keeps posting his version of events on PI and other forums???

Going to go find the other thread if I can. I do not dispute this guy lost or had stolen 2k dollars from his room but unsure about his true motives for keep on posting his version of events. Because I remember from the Hotels responses last time, they mentioned he came back very drunk, he was abusive to members of the hotel staff anf upon leaving he threatened them with publishing his version of events as often as possible on the internet.

Timios, if you have any proof of these events please publish these facts, if not I will delete this thread, as it would then fall into unfounded slander and not sure I agree with that.

To be honest this is my first post about this matter i was sober but abusive towards the the manager because he wasnt doing thing about it he thought i was trying to pull a scam which is not the case i didnt have proof then nor do i know i know for a fact it was one of there staff it was my first night there the next day was when i was ripped only someone with a key took that money i know that in my heart they conveintly blamed the ladie from the night before u wouldnt get upset if someone from there hotel robbed u of thar kind of money as for slander ive put my name to this im not concerned about that i got home last night as for other posts i dont have the first idea about them just maybe someone else had the same experience.

[The Loop]

The only thing you can do if you have been treated badly at a particular business is avoid it and spend your money elsewhere.

Word soon gets around.

[timios]

honestly the management will have there side do u think they will admit to that i was assaulted and abused by a member of there staff if this happened in australia he would still be hospital im posting this story everywhere the reason nothing was done was no i didnt have proof and there system over there sucks ive got a right to have my say im still very angry with how i was treated and ask around town i heard of very similar experiences about that hotel everyones got a right to there oponion as i have a right to write about my experience as for the rest of thailand i thouroughly enjoyed as best as i could considering the circumstances.

[timios]

Originally Posted by The Loop

The only thing you can do if you have been treated badly at a particular business is avoid it and spend your money elsewhere.

Word soon gets around.

Why thailand is a beautifull part of the world warm friendly people allways smiling greeting u with open arms its not there fault.

[timios]

Originally Posted by JayBee

IMHO, the Expat is not the place it used to be. I used to love to stay there, because I love the pool, the restaurant is quite convenient w/ decent food, and the location is fairly good. But there is plenty wrong with the place. The rooms are small, TVs tiny w/ no remote(unless they have bought new ones this year), very few cable channels, most of them Thai,, and no movie channels, the WIFI is pay-as-you-go at an outrageous rate, and the owner is very rude and dismissive in his attitude, as if he couldn't care less whether you stayed at his hotel. He has an "I don't need your f*cking business" attitude.

At one time, this was a wonderful place to stay and I used to recommend it highly to one and all(with some qualifications re room quality and TV). In the year of the tsunami, I stayed there for 4 months, and loved it. The staff was great, and they seemed quite happy to have my business. The last time I was there, which was 14 months ago, it just wasn't the same place. At one point, they actually rented my room to someone else, who showed up, and then they asked me why I hadn't left yet, although I still had the place reserved for another two weeks.It got sorted out, but what a headache. Even the guard, who I knew for years, seemed to be copping an attitude, but maybe he was under pressure from management. I didn't make it to Patong this year, and one of the reasons was that I would have to find a new hotel to stay at, since I will never go back to the Expat.

I find Tim's story quite plausible. How many cases do you know which involve BGs, who work in Patong bars(not FLs), ripping off guys in their hotel rooms for large sums of money? Unless he is just out and out making up a story, then there is no other plausible explanation. Sure, he was stupid to leave a large sum in his suitcase(apparently unlocked?), but sometimes people do stupid things, and that doesn't mean it is OK for someone else to rip them off.

Yes the attitude of the management was nothing short of disgracefull i was in the right and the way they treated me was pathetic not everyone believes me but its nice to know there are decent people out there so thank u

[LivinLOS]

Originally Posted by Dodger

Wasn't a whole bunch of tourists Lil it was this bloke, think his mate posted it last time. From memory the hotel also posted the other side of the story.

No your miss understanding me..

He moved out of the expat and moved to the sun sea and sand.. Giving it glowing reviews.. Yet only a couple of months ago a whole bunch of tourists claimed to have thier rooms ripped off at the sun sea and sand done as an inside job by the hotel staff..

Warning This Hotel In Phuket Simply A Trap For Tourist! - Thailand Forum

It was also a double page report in the gazette 'inside story'

http://www.phuketgazette.net/digital...e/Nov17_07.pdf

And reposted on here

http://www.phuket-info.com/forums/ge...highlight=trap

Kind of ironic the OP gets pissed at one hotel for having stuff go missing and recommends a hotel where far more people have reported stuff going missing.

[planter]

i do feel very sorry for you, but i for one would never stay in a place without an inroom safe. leaving cash in a suitcase is crazy either in australia or thailand or anywhere in the world for that matter. I thinnk you were a fool, but i still feel sorry for you, we all make mistakes. Having said that there is surely nothing the management could really do to sort this out, you hd no proof the money was taken, and you did have a girl the night before, what did you really expect management to do?

[retepg]

Not a case of believing or not believing.. But up to now we only have heard your side of the story....

[Dodger]

Originally Posted by timios

To dogblower the story is the absolute tryth there side was it was a lady i had the night before but i made sure nothing was missing when she left in the morning there side is it was the lady friend the other post a friend of mine posted it and someone from there side took it down im not an vindictive person no reason at all to lie about something as serious as this

Originally Posted by timios

To be honest this is my first post about this matter i was sober but abusive towards the the manager because he wasnt doing thing about it he thought i was trying to pull a scam which is not the case i didnt have proof then nor do i know i know for a fact it was one of there staff it was my first night there the next day was when i was ripped only someone with a key took that money i know that in my heart they conveintly blamed the ladie from the night before u wouldnt get upset if someone from there hotel robbed u of thar kind of money as for slander ive put my name to this im not concerned about that i got home last night as for other posts i dont have the first idea about them just maybe someone else had the same experience.

Interesting, you seem to contradict yourself???

Why did you not put your money in the Hotel's Safe Deposit Desk, located in reception? you seem to not have overlooked answering this question!!

Was your suitcase that you had the money in, locked? how did the thief gain access to your suitcase??

As you didn't put your money in the Hotel's safe deposit box, do you accept that you hold responsibility for the safety of your money and not the Hotel?? it is afterall, clearly printed on their notice in Reception, so by not safely putting your money in the sdb you accepted it was your responsibility and now complain about what??

[snowy]

the deleted post was a loss of 2k aus also, a popular amount at expat.why do people take large amounts of cash and not use facilites provided? tim have you traveled before? would u leave 2k in an unknown hotel in aus? what sort of assualt? there are police in patong to care of such matters, did you report the loss them for insurance surley you could claim some amount back or did you not have any insurance at all, alot of your problem seems to come down to common sense, but the trouble with that is, it's not that common. im not trying to kick you while you are down , but there is no-one to blame but you. hope your trip improved.

[timios]

Originally Posted by LivinLOS

No your miss understanding me..

He moved out of the expat and moved to the sun sea and sand.. Giving it glowing reviews.. Yet only a couple of months ago a whole bunch of tourists claimed to have thier rooms ripped off at the sun sea and sand done as an inside job by the hotel staff..

Warning This Hotel In Phuket Simply A Trap For Tourist! - Thailand Forum

It was also a double page report in the gazette 'inside story'

http://www.phuketgazette.net/digital...e/Nov17_07.pdf

And reposted on here

http://www.phuket-info.com/forums/ge...highlight=trap

Kind of ironic the OP gets pissed at one hotel for having stuff go missing and recommends a hotel where far more people have reported stuff going missing.

sorry mate i wasnt aware of the circumstances involving the sea sun sand just after my experience at the expat hotel i was just glad i was out of there i guess u cant trust anyone in thailand hey

[timios]

Originally Posted by snowy

the deleted post was a loss of 2k aus also, a popular amount at expat.why do people take large amounts of cash and not use facilites provided? tim have you traveled before? would u leave 2k in an unknown hotel in aus? what sort of assualt? there are police in patong to care of such matters, did you report the loss them for insurance surley you could claim some amount back or did you not have any insurance at all, alot of your problem seems to come down to common sense, but the trouble with that is, it's not that common. im not trying to kick you while you are down , but there is no-one to blame but you. hope your trip improved.

yes i was very naive im as much to blame the piont is i got there that arvo safety box didnt work i was woken up the next day by chambermaid i unlocked my suitcase to throw on some bathers i was still very vague from the night before the last people i would of thought would thouroughly go through my suitcase would be the cleaners my only agenda here is to make sure it doesnt happen to anyone else believe me im kicking myself for being so dumb live and learn but the cold hard fact is this shouldnt off happened period

[timios]

Originally Posted by Dodger

Interesting, you seem to contradict yourself???

Why did you not put your money in the Hotel's Safe Deposit Desk, located in reception? you seem to not have overlooked answering this question!!

Was your suitcase that you had the money in, locked? how did the thief gain access to your suitcase??

As you didn't put your money in the Hotel's safe deposit box, do you accept that you hold responsibility for the safety of your money and not the Hotel?? it is afterall, clearly printed on their notice in Reception, so by not safely putting your money in the sdb you accepted it was your responsibility and now complain about what??

i know im as much to blame as anyone i checked in that arvo room safety box didnt work so i locked it my suitcase the next morning i was awoken by chambermaid i was very vague i unlocked case to put some bathers on i didnt lock suitcase my bad mistake but the piont is it shouldnt off happened believe me im shattered still been kicking myself daily and will for a while yet but how the management treated me was nothing short of disgracefull the arguement i had with the manager was 1 on 1 in his office people might of heard it but i never abused any other member of there staff i know what happened but i couldnt piont the finger so i didnt my agenda here is to make sure it doesnt happen to anyone again

[gary09]

i been looking at the "TripAdvisor" for reviews on the "expat hotel"
back in feb.this year one person booked in & after 10 mins was asked to leave the room , it was doubled booked & had to leave & no other rooms were available, he asked the manager for help in finding an alternative hotel , manager told him he was "too busy to help & it was his problem" - seems like this manager has no regard for customers, with this type of treatment why would any one stay there

[ChoakMyDee]

Call me stupid but wouldn't the hotel safe be the first place an "inside job" thief would look? I never use a hotel safe and I travel A LOT.

[faultytowers]

Originally Posted by timios

i was sober but abusive towards the the manager

i didnt have proof then nor do i know i know for a fact it was one of there staff

Originally Posted by timios

i was assaulted and abused by a member of there staff

i didnt have proof

Originally Posted by timios

Yes the attitude of the management was nothing short of disgracefull i was in the right

Originally Posted by timios

i got there that arvo safety box didnt work

i was woken up the next day by chambermaid i unlocked my suitcase to throw on some bathers i was still very vague from the night before

As you yourself have said (twice) in your posts , you had no proof !!!

You question the attitude of the management but admit you were abusive towards the manager.

You knew the previous afternoon (when you arrived) that the in-room safety box didn't work , so why didn't you put your money in the "reception" safe.

You left your suitcase unlocked and admit you were "very vague" from the night before , I'm assuming that means very hungover ..........or perhaps you don't remember too much about what happened . So , is it possible that you opened the suitcase at some earlier point , possibly when the BG was still there ??????

One further point , if you were that sure the money had been taken by a member of staff , and were "assaulted" by "a member of their staff" , why did you not report this to the police/tourist police ??????


I know some of the BMs who live in Phuket have known the manager for many years , so I'm sure "the other side" of this story will eventually make it's way here.

[Crustasian]

Originally Posted by timios

yes i was very naive im as much to blame the piont is i got there that arvo safety box didnt work i was woken up the next day by chambermaid i unlocked my suitcase to throw on some bathers i was still very vague from the night before the last people i would of thought would thouroughly go through my suitcase would be the cleaners my only agenda here is to make sure it doesnt happen to anyone else believe me im kicking myself for being so dumb live and learn but the cold hard fact is this shouldnt off happened period

My business is right next door to the Ex Pat and I have used it many times over the years.Your sorry story just does not hold water.

I seem to remember from the deleted post about this that the manager made a rebuttal of your friend's accusations.

YOU were drunk and abusive on arival and so drunk that YOU could not operate the simple room safe.You went down town got drunker and brought back some slapper that you don't even know where from.

As Dodger said there is a bank of safety boxes in reception you should have used.

The staff is mainly female ,apart from one maintainence man.So who assaulted you???Did you report this assault to the police????

You were nothing short of a drunken abusive a@shole and your whole accusation could be a fabrication for you losing (if you ever had it) money down town.

To come on an open forum and sling accusations around like this shows to me that you should just stay at home.Tourists like you nobody needs.

Have sex and travel - my friend.

[steve w]

the story unfolds.............................

[Geir]

Sometimes this forum is very unfriendly to new posters...........
If some bad incidents would happen in a place to a well known and liked BM I'm quite sure he would get a lot of support...........That said I never heard anything bad (or good in that matter) about Expat Hotel.....

This post is not about the incident in Expat Hotel, but just about what I've noticed for the last couple of years on this forum....Im not active on any other forums, so I don't know if this is a common thing or not......

Geir

[JayBee]

Originally Posted by gary09

i been looking at the "TripAdvisor" for reviews on the "expat hotel"
back in feb.this year one person booked in & after 10 mins was asked to leave the room , it was doubled booked & had to leave & no other rooms were available, he asked the manager for help in finding an alternative hotel , manager told him he was "too busy to help & it was his problem" - seems like this manager has no regard for customers, with this type of treatment why would any one stay there

Same as happened to me a year ago, except as I was the one already in the room, the poor bloke standing there with his suitcase was out of luck!!

[Simbo]

Geir what I think it is is that some peeps only use the forum when they have an axe to grind. In this case historically the op has 13 posts, all concerning one issue. There is only one side to THIS story at the moment and there's something about it that doesn't ring true, which is why he's getting short shrift from some here. I have known the Expat for 20 years, and although it wouldn't be my hotel of choice anymore there are facilities available to stop this sort of loss. Yes the owner has a bit of a laisse faire attitude at times but that's his call. Reports by BMs over double booking are fair comment, if i were in this situation I would expect more than shrugged shoulders and 'not my problem'. As we say with the bars, if you don't like it vote with your feet.

I agree with what you say, a BM who has a proven track record would get a more sympathetic ear. This guy, who is not known to other BMs has just gone off on one and the only story we have is his- by his own admission he has no proof and was drunk throught the period concerned. Son Nam Na- is he a loss to Phuket, not my decision to make.