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13-12-2005, 15:05
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hotel staff salary
On my last trip I asked about the salary of the maids who are cleaning the rooms.
The typical salary on Phuket is 6000 baht per month, this is about the minimum salary of Phuket. You pay a service charge of 10%, when you rent a room. The service charge is going to a pool which is shared by all employees. The money is split 60/40, where 60% is paid directly to the employees with their monthly pay, 40% is used for additional services like free food, medical costs, free transportation between hotel and rooms.
So in a 5-star hotel, during high season, a maid can make an additional 20000 baht in a good month, depending on the number of guests.
The median income of a hotel secretary is 8000-12000 baht, going up to 18000-20000 for a professional.
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When you pay your bill in a restaurant, and put the gratuity in the black folder, it will be given to the cashier, if you give the money directly to the servant, he/she can keep it.
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13-12-2005, 16:42
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I have had several chats with different cleaning ladies.
5000B is about correct, the days off are a killer. 2 weeks on, 1 day off, 2weeks on, 12 day off.
The front desk folks that I have talked to are about 6000-7000b., don't know about the rotation.
Night security---4000-5000b, no time off. Ouch 
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13-12-2005, 16:51
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Wrong info I think.
Quote:
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Originally Posted by gregor200
On my last trip I asked about the salary of the maids who are cleaning the rooms.
The typical salary on Phuket is 6000 baht per month, this is about the minimum salary of Phuket. You pay a service charge of 10%, when you rent a room. The service charge is going to a pool which is shared by all employees. The money is split 60/40, where 60% is paid directly to the employees with their monthly pay, 40% is used for additional services like free food, medical costs, free transportation between hotel and rooms.
So in a 5-star hotel, during high season, a maid can make an additional 20000 baht in a good month, depending on the number of guests.
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When you pay your bill in a restaurant, and put the gratuity in the black folder, it will be given to the cashier, if you give the money directly to the servant, he/she can keep it.
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 Sorry to disillusion you but most hotels pay a flat basic salary for maids cleaners etc.All the profits go to the hotel corporate owners.There is no way a housemaid is on any wage like 20000 Baht per month.
Your other idea on tips is also a little mis guided.You may mean well but in a lot of place tips are shared equally to all the waitress and kitchen staff.If everybody did it your way then no cooks would ever get a tip. 
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13-12-2005, 22:09
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Quote:
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Originally Posted by Crustasian
 Sorry to disillusion you but most hotels pay a flat basic salary for maids cleaners etc.All the profits go to the hotel corporate owners.There is no way a housemaid is on any wage like 20000 Baht per month.
Your other idea on tips is also a little mis guided.You may mean well but in a lot of place tips are shared equally to all the waitress and kitchen staff.If everybody did it your way then no cooks would ever get a tip. 
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i think your correct there. i was hanging out with a student innuniversity for hotel management, and she told me a manager at a 5 star hotel in BKK makes 20,000/mo, so doubt cleaning lady is pulling that in
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13-12-2005, 22:24
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If the cleaning lady does 10 rooms (many do 15 to 20). And 25% of the folks leave a tip of 50b/day = 350b/week x 2.5 = 875b or aprox 3800b/mo.
Add that to thier 6000b and that would be around 10000b/mo. 20 rooms would be close to the 20,000b figure. I know that a lot of folks leave more, but 50b is a starting place.
Most cleaning ladies that I have run into are not going to take the tips to management, they are going into thier pocket along with the left over shampoo, and anything else that is not of real value that the occupant left.
To answer this question we alll have to look at our own habits and what do we do. Some of us don't tip, some of us do. Some of us leave a small gift if the lady did a good job, and some of us don't. Look inwards and we all will get more insight.

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14-12-2005, 01:43
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Look inwards and we all will get more insight.
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14-12-2005, 01:59
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Quote:
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Originally Posted by Lord_Farquard
If the cleaning lady does 10 rooms (many do 15 to 20). And 25% of the folks leave a tip of 50b/day = 350b/week x 2.5 = 875b or aprox 3800b/mo.
Add that to thier 6000b and that would be around 10000b/mo. 20 rooms would be close to the 20,000b figure. I know that a lot of folks leave more, but 50b is a starting place.
Most cleaning ladies that I have run into are not going to take the tips to management, they are going into thier pocket along with the left over shampoo, and anything else that is not of real value that the occupant left.
To answer this question we alll have to look at our own habits and what do we do. Some of us don't tip, some of us do. Some of us leave a small gift if the lady did a good job, and some of us don't. Look inwards and we all will get more insight.

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Still don't think it stacks up, the last hotel I was in had 14 rooms and had three cleaning ladies, majority of guests didn't leave tips. They earned 5,000bht per month and free meals, bar staff/receptioninst were on 6000 and free meals, any tips were split between all staff including laundry lady and cooks. Will accept that in a higher grade hotel they may earn more but would be really suprised if it totalled 20k per month, other wise all the less succesful bg's would be rushing to get their jobs and they wouldn't mainly all be older or less attractive than the bg's.
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14-12-2005, 02:05
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Quote:
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Originally Posted by andy50
Look inwards and we all will get more insight.
thats very profound ,lord farquarr
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i was thinking the same thing. a little deep
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14-12-2005, 05:52
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The misses does housekeeping at the Hilton here in Sydney. On about her second day, she found an envelope left in one of suite rooms with "Room Attendant" written on it left on the table. Being new she took the envelope to her supervisor who opened it, and inside was AUD$200.
The supervisor handed the money back to her and told her its her tip. It appears to me now, that there are alot of very wealthy or stupid people staying at the Hilton, as the misses brings home some nice tips.
I think 2 very different things are being confused here.
1) any service added to bills is kept by the restaurant/hotel and not distributed
2) any money left in a room or given directly to service can be kept by them
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14-12-2005, 14:43
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If the guesses above were right..... the whole of Thailands population would wanted to work as room maid!!!!!
No way they make anything close to that!!!!
Exceptions, like the example of the Hilton in Sydney, are just incidents, especially when reflected towards Thailand.
Unfortunately, added service charge is very rarely totally distruibuted between the service staff. This even leads so once in a while to protests in the hospitality industry. Remember the protest on Phuket???
(BTW: I am a hospitality industry proffesional...)
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14-12-2005, 15:06
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Many people working at premier resorts like Laguna, Amanpuri, Chedi etc... make a lot of money from service charge/tips.
One of our best paid Thai employees used to earn almost as much as he does now before working in the Anampuri as a room-boy, It was considered a demotion when they sent him on a 6 month college course and trained him up as an electrician.
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31-12-2005, 05:19
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The salary information (6000 Baht) is based on my stay at central karon village. Phuket has to pay higher salaries than the rest of Thailand, because the cost of living is higher. The daily minimum wage in Phuket is 175 Baht.
The distribution rule for the service tax (60/40) was given to me by the secretary of the general manager of a five star hotel. On every invoice, 10% service tax is levied. Based on the room rate, the occupancy and the headcount of staff you can calculate the turnover of the hotel and the allowance per staff member. In the best month of the year this will make about 20000 Baht per head in a good organized 5-star hotel.
Sure, there is only one month of full occupancy, and 100% allowance, maybe 2 month of 50% allowance and the rest of the year near to nothing.
I know, that the general secretary of a foreign owned hotel gets 18000 Baht per month. But she is responsable for the complete daily workflow, since she will see her boss maybe 2 days per week. She has to lookup for the fullfillment of all contracts and make the payments.
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31-12-2005, 09:29
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Quote:
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Originally Posted by gregor200
The distribution rule for the service tax (60/40) was given to me by the secretary of the general manager of a five star hotel. On every invoice, 10% service tax is levied. Based on the room rate, the occupancy and the headcount of staff you can calculate the turnover of the hotel and the allowance per staff member. In the best month of the year this will make about 20000 Baht per head in a good organized 5-star hotel.
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I stand with my previous statement....
No way that those figures are made by the actual staff. Ever thought that the 10 % is not actually paid out?
Why is it that there is a shortage of good hotelstaff at many resort towns in Thailand?
The figure you calculate would have a lot more people applying for jobs in the hotel industry.
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31-12-2005, 12:46
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Me too.. Cleaning staff getting an additional 20k in tips is a pipe dream..
4 -6 K would be my guess in basic cleaner staff salaries.. Perhaps up to 8 for experienced, managing others, more important roles.. Then add in a little bit of tip / bonus etc and I am guessing that 7 or 8 is the norm and 10 would be high..
Front desk managers I knew of got 10k and they managed the whole guesthouse.. Did absolutely everything required, ordering, employee management, bookings and reservations, etc etc etc..
20k + the months salary for unskilled work.. Dreaming !!
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31-12-2005, 12:53
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Quote:
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Originally Posted by LivinLOS
Me too.. Cleaning staff getting an additional 20k in tips is a pipe dream..
4 -6 K would be my guess in basic cleaner staff salaries.. Perhaps up to 8 for experienced, managing others, more important roles.. Then add in a little bit of tip / bonus etc and I am guessing that 7 or 8 is the norm and 10 would be high..
Front desk managers I knew of got 10k and they managed the whole guesthouse.. Did absolutely everything required, ordering, employee management, bookings and reservations, etc etc etc..
20k + the months salary for unskilled work.. Dreaming !!
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The figures that you quote go in line with all the folks that I met. Your front end manager is even higher than the folks I have talked with. I heard 8k, but its still a far cry from 20k
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31-12-2005, 13:26
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When I said 10k that wasnt for a desk cleark in a big place.. That was for a woman who basically ran the entire guesthouse on behalf of the owner and all he did was run his eyes over the books to make sure he wasnt being diddled.. She did everything else, found staff, managed them, the whole shebang !!!
Then again a girl I know just started in a net cafe here.. Crappy salary of 5k for a LOT of work hours but her BF works offshore and she can chat to him online all day so it has other benefits than the money.. anyway talking to her shes getting tips around to probably 5k this month, shes very friendly and speaks good english so it works in her favour.. 10k for a net cafe job is great in her books !! Thats big money to her.
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31-12-2005, 16:03
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Quote:
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Originally Posted by LivinLOS
When I said 10k that wasnt for a desk cleark in a big place.. That was for a woman who basically ran the entire guesthouse on behalf of the owner and all he did was run his eyes over the books to make sure he wasnt being diddled.. She did everything else, found staff, managed them, the whole shebang !!!
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The ladies that I spoke with were also in "smaller" places. 25 rooms was the largest. The killer for some of these folks is the 2 weeks on and one day off, but if that is what you are used to it should not be a factor. Most of us "westerners" are soft. When I was growing up may father used to work 14 to 16 hours a day, 6 sometimes 7 days a week, so I can relate to what they are doing, I have never had a job that was less than 50. 
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31-12-2005, 16:29
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Previous jobs my GF has done were 1 day per month allowed off but kinda forgiven for mystery illness days that then were taken from her one day.. so she never really had a planned day off if you understand..
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11-01-2006, 17:32
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laundry
one of the gfs cousins works at the top udon hotel doing the laundry and earns 5000 a month, but she also has 1 day off every week.
when the americans where there for the last cobra gold nobody in the housekeeping/ laundry wanted to take time off.
some big tips were forthcoming from the american soldiers, big spenders attract even down to the rush of pattaya bgs who headed north for the work.
i always leave a tip for the maids on the day i leave the hotel but to make sure all the girls share it, i get a bg to write on the envelope for all the girls cleaning the room to share.
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13-01-2006, 21:37
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My ex-gf works in a big hotel as room attendant and earns 7000 bath/month with 2 days off/week + tips, so in high season she earns around 12000 bath
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14-01-2006, 03:25
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I guess my staff is pretty well paid during high season then, basic salary is about 5500 baht but tips during december was 15-20k/each and ladydrinks was additional ~10-15k+ for each of them.
Low season is a different matter ofcourse.
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14-01-2006, 03:46
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Quote:
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Originally Posted by domifletch
My ex-gf works in a big hotel as room attendant and earns 7000 bath/month with 2 days off/week + tips, so in high season she earns around 12000 bath
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My misses cleans rooms here in Sydney at the Hilton and earns about 95,000 baht a month. Big difference.
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14-01-2006, 10:39
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Quote:
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Originally Posted by stevem
My misses cleans rooms here in Sydney at the Hilton and earns about 95,000 baht a month. Big difference.
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Would have thought they would have paid her in aussie dollars 
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14-01-2006, 10:58
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Quote:
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Originally Posted by Devman
Would have thought they would have paid her in aussie dollars 
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